Subscriptions (Rich Off Travel AI)
Rich Off Travel AI is offered as a monthly recurring subscription. Where offered, new subscribers receive a 7-day free trial. You will not be charged during the trial. You may cancel at any time before the trial ends from your account settings or by emailing support@empireexperience.org and you will not be charged.
After the trial, your subscription auto-renews at the then-current price until canceled. You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period. We do not provide refunds or prorated credits for partial billing periods, unused time, or forgotten cancellations, except as required by applicable law.
Digital Products (One-Time Purchases)
Digital guides, ebooks, PDFs, templates, and any other digital products (including "Rich Off Travel — The Complete Guide") are delivered instantly upon successful payment. By purchasing you expressly consent to immediate delivery and acknowledge that you waive any statutory right of withdrawal where such waiver is permitted. All digital product sales are final and non-refundable.
Exceptions
We may, at our sole discretion, issue refunds in cases of duplicate charges, verified technical failures preventing access, or where required by applicable consumer-protection law. Refund requests must be submitted within 14 days of the charge with sufficient detail to investigate.
How to Cancel
- Go to your account page and click "Manage subscription."
- You'll be taken to Stripe's secure billing portal where you can cancel instantly.
- Or email support@empireexperience.org from your account email and we'll cancel for you.
Chargebacks
Please contact us before initiating a chargeback. Chargebacks filed without first attempting to resolve the issue with us are a breach of our Terms and may result in account termination, loss of access to all purchased products, and collection of amounts owed.
Payment Processing
All payments are processed by Stripe, Inc. Refunds, when granted, are returned to the original payment method within 5–10 business days depending on your bank.
Contact
Billing questions: support@empireexperience.org.